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General
Conditions »
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About
reservations, payment and inquiries
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How do I make an inquiry? |
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How do I make a booking?
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How do I make a payment?
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How do I obtain the required
documents for my trip (vouchers, itineraries and air tickets)? |
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Do you have representatives
in other countries? |
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About
our programs and expeditions
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What grade of difficulty and
restraints do your programs and expeditions have? |
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What should I take?
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Do the programs and expeditions
include air tickets from the country of origin?
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Do you design trips and expeditions
made to fit my needs? |
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Can you make other arrangements
such as Tango shows, airport transport or pre and post tour accommodation
in Buenos Aires or other cities? |
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Useful
information about Argentina
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Entry formalities |
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When to travel
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Climate
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Population |
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Language |
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Religion
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Currency |
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Social Situation |
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GENERAL
CONDITIONS |
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Lan Kramer SRL works as a link between the user and the people involved
in providing various services included in the tour contracted, such
as transport companies, hotels, restaurants, convention centers, hiring
companies and oparator agencies.
The Travel Agency can deny providing the services if the payment corresponding
to the services contracted has not been totally cancelled.
Lan Kramer SRL may change the order of the services contracted due
to major force causes or in order to perform the best service.
The vouchers are only valid for the services stated on them, they
are not negotiable and cannot be transferred.
For the cancellation of the services during the trip, we will charge
a penalty of 100% over the services that have not been taken, to cover
any payments already carried out.
Lan Kramer SRL will not be responsible at all for risk the passenger
may have during the trip, except in case of negligence carefully established,
and it will not be responsible for the delays of planes, trains, coaches
due to bad weather conditions or any other unexpected cause wich may
alterate the programme contracted.
Both parties involved in this contract, in everything related to the
responsabilities of the agent or any other issues regarding this contract,
are subjected to the laws of the Argentine Republic and are remitted
explicitly to the jurisdiction of the Argentine courts.
CANCELLATIONS - When the cancellation affects the services
booked in firm by the travel agency, the refund will depend on the
contract conditions under which the Hotels, transport companies, etc
work. In all the refund cases, the travel agency will be able to retain
the cancellation charges and the comission of 10% of the serives booked.
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ANSWERS
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How
do I make an inquiry? |
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Whenever you need assistance fill out the form in the "INQUIRIES "
section and send it to us, or by phone to any of our offices or visit
us personally. You’ll find all the information you may need to contact
us in the "INQUIRIES" and/or "CONTACT US" forms as a footnote.
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How
do I make a booking? |
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You can book a package by filling out our "BOOKING" form, calling
our offices or visiting us personally. You’ll find all the information
you may need to contact us in the "INQUIRIES" "BOOKING" and/or "CONTACT
US" forms as a footnote.
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How
do I make a payment? |
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Once your trip has been organized and the required services confirmed
we’ll send you payment instructions. You can buy our packages through
your computer via internet and with any international credit card
or by making a deposit or bank draft to our accounts in United States,
Africa, Germany and Argentina.
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How
do I obtain the required documents for my trip (vouchers, itineraries
and airplane tickets)? |
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You can choose to obtain the documentation in our offices or it can
be sent by e-mail. Airplane tickets can be issued from the nearest
office of the airline company you’re flying or directly at the counter
before boarding.
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Do
you have representatives in other countries? |
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We have representatives in Europe, Africa and our central office for
South America to whom you may contact at any time to ask for advice
or to contract our services. You’ll find all the information you may
need in the "INQUIRIES" "BOOKING" and/or "CONTACT US" forms as a footnote.
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What
grade of difficulty and restraints do your programs and expeditions
have? |
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There are programs and expeditions for all age groups and those that
are made to suit each persons’ fitness. Although most of our packages
don’t need previous preparation, there are a few for which training
and medical authorizations are required to be able to participate.
Please feel free to contact us.
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What
should I take? |
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Most of our programs provide all that is necessary for the tour. Each
package specifies the elements which are not included.
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Do
the programs and expeditions include air tickets from the country
of origin? |
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Our programs do not include them but you can request them in each
case. Contact us for special fares for Argentina to the main capital
cities in the world.
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Do
you design trips and expeditions made to fit my needs? |
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Yes, our tour packages can be designed to best fit your needs and
preferences.
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Can
you make other arrangements such as Tango shows, airport transport
or pre and post tour accommodation in Buenos Aires or other cities? |
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We can make all the required arrangements from the moment you first
arrive to Buenos Aires until you return from your trip. Feel free
to contact us at all times and our agents will assist you in the best
way we can.
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Entry
formalities |
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A passport is required. Visas may be required depending on your country
of origin. For current information concerning entry and customs you
can contact the nearest Argentine Consulate.
Visitors coming from countries not bordering Argentina are exempt
from all taxes on traveling articles and new articles with a value
not to exceed US $300 and US $600 additional US dollars if purchased
in the duty free shops within the national territories.
No vaccination certificate is required for entry into the country
except against cholera and yellow fever for those coming from countries
in which these illnesses are endemic.
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When
to go |
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Remember that in the southern hemisphere the seasons are the opposite
of those in the northern hemisphere. In general, summer (21st December;
21st March) with mild temperatures and long days is the most ideal
time to visit Patagonia and the Southern Andes. Wintertime (June 21st
; September 21st) is recommended for traveling to the North and Northwest
as rain is less frequent and the tropical temperature drop a few degrees.
Autumn (21st March ; 21st June) and spring (21st September ; 21st
December) are marvelous in Buenos Aires, Cuyo and the pre-mountain
ranges areas of La Rioja and Catamarca.
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Climate |
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Argentina has many climates: temperature and humid in the pampas,
cold and wet in western Patagonia, subtropical in the northern tip
of Mesopotamia, and warm and dry during the summer of the northwest.
In Buenos Aires, from November to March, average temperature is 89.6
°F (32 °C), and between June and September it is around 53.6°F (12
°C).
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Population |
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The current population of Argentina is estimated to be some 36 million
of which almost half live in the Federal Capital and the province
of Buenos Aires. 95% of Argentineans are white and principally descendants
of Italians and Spaniards. With the massive European immigration at
the beginning of last century, the white and Indian half-castes slowly
disappeared until today these people only amount to 4.5% of the population.
The pure indigenous population, the Mapuches, Collas, Tobas, Matacos
and Chiriguanos, amount to 0.5% of the population.
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Language |
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Spanish is the official language of the Argentine Republic. In Buenos
Aires forms of lunfardo are used which is city slang
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Religion
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There is complete religious freedom in Argentina although the official
religion is Roman Catholic. There are also other religions such as
Protestant, Jewish, Moslem, Greek Orthodox, Russian Orthodox, etc.
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Currency |
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The official Argentine currency is the peso. You can calculate how
many pesos you willl get for your dollars at www.xe.xom/ucc . There
are paper denomination of 2, 5, 10, 20, 50 and 100 pesos and coins
of 1 peso and 5, 10, 25 and 50 cents.
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Social
Situation |
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Argentina has suffered many social, economical and political changes
in the last few months due to the resignation of the president last
December and it’s replacement by a transitional government. Social
demonstrations were intensified though not interfering with daily
life since they are peaceful protests from different sectors in society
fighting for their rights. The peso devaluated in a 370% approximately
favoring tourism enormously making Argentina a very affordable destiny
for the foreign visitor. You will get 3,70 pesos per dollar though
the peso value fluctuates continually. You can calculate exactly how
many pesos you will get for your dollars at www.xe.xom/ucc. Since
January 2002, ATMs expend only the local currency and not dollars
any more.
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